Thanks for signing up for Communauto!
You will be able to use the vehicles for free (see conditions below*) until 11:59 PM on Friday September 18th, 2020!
Before coming to pick up your car:
- Download the beta tester app (to unlock the car at the appointment) For iOS or For Android
- Please read below for more important information with ending dates and times!
Then come grab your car at our office ( Work Nicer Roxbury, #200 1006 11th ave SW , Calgary, AB T2R 0G3) at the time you booked.
We would love your feedback. You will receive an email with a survey from us after your use with the car!
From when you pick up the vehicle, you can use it until the end of the test period, which is 11:59 pm on Friday, September 18th. You can use the App to release the car, but don’t do it before Friday September 18th!
Keep the car keys with you during the entire period unless you want to test how to release the vehicle. An “autoclose” will be triggered automatically if you put the key back in its case in the glove compartment and this may make you lose the vehicle as well. To learn more, see Ending your trip in our FAQ section on our website.
We ask that you make sure the car is properly parked according to the rules for the entire duration test period. As close as possible to the end of the test period before 11:59 pm on Friday September 18th, you can release the vehicle anywhere in the service area always respecting parking rules. A friendly reminder that any charges incurred during your trip (parking tickets, photo radar) will be your responsibility!
Rules have changed from what you might have experienced in the past using a similar service. At the end of your trip, when it’s time to release the vehicle, FLEX cars can only be released within the service area and only ON-STREET.
Please, read carefully the sections of our FAQ before parking your FLEX vehicle.
Do not hesitate to contact us by email or by phone at our toll free number: 866-475-6201 if you have further questions and/or suggestions.
Thanks,
Communauto Alberta Team *Conditions: Max 500 km, 20¢ per additional km. If your trip ends after the period of free usage, the extra mileage (over 500 km) and the time out of the period of free usage will be charged at the regular rates.