Rates

Depending on the duration, length, and frequency of your trips, one of our plans is sure to meet your needs!

Hesitating? Sign up for free on the Open plan (no membership bond required), or opt for one of the Value plans to get the best rates.

All our prices include gas, maintenance and insurance!

Printable version of Plans and Rates >

One-Way FLEX Vehicle Rates

Open plan membership is free. Pay less for your trips by opting for the Open Plus plan and, even in Calgary where for now only FLEX vehicles are available, enjoy even more benefits with a Value plan!

A minimum commitment of 12 months is required for plans with a monthly subscription fee.

Open

$0

per month

45¢

per minute

$15

per hour

or $50 first day

$35 per additional day

100km included per trip

20¢ per km after 100km

Open Plus

$5

per month

41¢

per minute

$14

per hour

or $50 first day

$35 per additional day

100km included per trip

20¢ per km after 100km

Value Plans

From $5*

per month

41¢

per minute

$14

per hour

or $50 first day

$35 per additional day

100km included per trip

20¢ per km after 100km

* Value plans: See “Round-trip vehicle rates” below for all the details. In addition to enjoying all the Value plan advantages, your FLEX trips are automatically billed at your Value plan’s round-trip vehicle rates if more economical. This extraordinary perk is exclusive to Value plans members. Learn more >

Perks for all FLEX trips!

- 30 minutes free blocking time

Once you’ve located a FLEX vehicle using our mobile app, you can block it free of charge for up to 30 minutes, giving you time to reach it. You can block the same vehicle one additional time if you do not access it within the first 30 minutes.

- 20 minutes credit if you are refueling

A time credit of 20 minutes will be applied for any trip of an hour or less billed at the FLEX vehicle rate if it costs at least $20 (taxes included) to fill up the tank.

In the case of a trip of less than 20 minutes, the maximum credit will be equivalent to the length of the trip.

- Up to 15 minutes to clear snow in the winter

During winter, a credit of up to 15 minutes is applied to your trip for snow removal. Your billed trip time will begin when you start driving, or 15 minutes after you unlock the vehicle, whichever comes first.

The snow removal credit is applied regardless of the weather. If you use more than one FLEX vehicle in a day, the credit applies to each vehicle used. If you happen to use the same vehicle again during the day, the credit will only apply once.

The goal of this policy is to give you the best value by only charging you for the time you use the vehicle.

Round-Trip Vehicle Rates

Although round-trip vehicle rates are great both for short trips, and when travelling a lot of kilometers (see Long Distance rates), these plans allow for significant savings even when you drive FLEX vehicles. For all the details on Value plans savings, see Access to FLEX vehicles at the round-trip vehicle price of your Value plan if cheaper.

A minimum commitment of 12 months is required for plans with a monthly subscription fee.

Open

$0

per month

$15.00

per hour

$50

first day

$35 per additional day

100 km included

20¢/km after 100 km

No membership bond

Join now
Open Plus

$5

per month

$7.50

per hour

$50

first day

$35 per additional day

75 km included

15¢/km after 75km

No membership bond

Join now
Value

$5

per month

$3.95

per hour

$27.65

per day

39¢/km

15¢/km after 50 km

Refundable bond*

$500 Individual Membership

$750 Family Membership

Join now
Value Plus

$12.50

per month

$3.55

per hour

$24.85

per day

35¢/km

15¢/km after 50 km

Refundable bond*

$500 Individual Membership

$750 Family Membership

Join now
Value Extra

$30

per month

$2.95

per hour

$20.65

per day

29¢/km

15¢/km after 50 km

Refundable bond*

$500 Individual Membership

$750 Family Membership

Join now

* The refundable membership bond is payable only once for life, is non-taxable, and is fully refundable if you leave the service after one year (3 month’s notice is required for reimbursement).

Perks for Value Plan Members

ValueValue
Plus
Value
Extra
Access to One-Way FLEX vehicles at the price of round-trip vehicles when more economical. Learn more >✔✔✔
Access to Long Distance rate. Learn more >✔✔✔
Family Membership available. Learn more >✔✔✔
Business Membership available. Learn more >✔✔✔
No hourly fee between 1am and 6amn/a✔✔
Quick round-trip preferred rate. Learn more >n/a✔✔
Workday rate. Learn more >n/an/a✔

- Access to One-Way FLEX vehicles at the price of round-trip vehicles when more economical

This extraordinary perk is exclusive to Value plans members. If cheaper, any trip made with a FLEX vehicle will automatically be charged at the most economical rate (cost of 41¢/min, $14/hr, etc. compared to the cost of the same trip calculated at the round-trip vehicle price of your Value plan). This comparison will be made no matter the duration of the trip, however a minimum of 4 hours will be charged if round-trip vehicle rates are applied (i.e $2.95 x 4 = $11.80 on Value Extra plan).

Here is an example, using Value Extra plan rates:

  • If you use a FLEX car for 2 hours and drive 20km, you will be charged only $17.60 ($2.95/hr x 4 + 29¢/km X 20). The regular FLEX rate would have been $28 ($14/hr x 2).
  • The benefit is even greater if you keep the vehicle longer. For example, for 3 hours/20km, the price for the trip remains $17.60, versus $42 ($14/hr x 3).

Try out your own scenarios and see how much you can save with this advantageous feature of the Value plans.

- Long Distance rates

For trips that require traveling a lot of kilometers in a short time or that extend beyond a few days, Communauto offers through all Value plans highly advantageous daily and weekly Long Distance rates. This pricing formula also allows you to take advantage of cheaper prices per kilometer than the regular rate provided in your Value plan.

These rates are applied automatically upon completion of the trip. Depending on the total kilometres the best rate offered per plan will be applied.

  First day Additional days Per week
Time rate * $34.95 $29.95 $149.75
First 300km 17¢/km
After 300km 13¢/km
Gas and insurance included

*A charge of $10/h applies for each additional hour, the maximum being the cost of an extra day.

Long Distance rates only apply on trips made with round-trip vehicles. They do not apply to trips made with FLEX vehicles, even if the trip ends up being charged at round-trip rates (see “Access to FLEX vehicles at the round-trip vehicle price of your Value plan if cheaper”).

- Family Membership

Join as a family to maximize your savings!

All members of a household living at the same address have the option to register together on a single account, to enjoy great savings on their membership fees (offer available for Value plans members only).

Terms

The refundable membership bond for a household is $750. The monthly fee for each additional driver is $5/month, regardless of the plan chosen by the family.

For example, a family of three who chooses to subscribe to the Value Extra plan will have a total monthly invoice of $40 ($30 + $5 + $5) instead of $90 ($30 x 3), saving more than half of regular monthly cost.

Family members under 19 years old are eligible to join.

People under the age of 19 who wish to join Communauto will be able to do so by joining as a co-member if living at the same address as their parent/guardian at the time of registration.

- Quick round-trip preferred rate

Value Plus and Value Extra members automatically enjoy the Open Plus plan rates when calculating the trip price if it works out to be cheaper for them.

For example, if you have to do a quick one hour round trip to drop someone off and drive 40km, this trip would end up costing only $7.50 instead of $17.55 (regular Value Plus rate) or $14.55 (regular Value Extra rate).

This perk also applies when using a FLEX vehicle, if the trip ends up being charged at round-trip rates (see “Access to FLEX vehicles at the round-trip vehicle price of your Value plan if cheaper”).

Try out your own scenarios and see how much you can save with this exclusive perk to Value Plus and Value Extra members.

- Workday rate (round-trip vehicles only)

Use a vehicle for the flat rate of $26 per day, with 40km included! This great bargain is exclusive to Value Extra plan members and only applies on trips made with round-trip vehicles. It does not apply to trips made with FLEX vehicles, even if the trip ends up being charged at round-trip rates (see “Access to FLEX vehicles at the round-trip vehicle price of your Value plan if cheaper”).

Terms

  • $26 per day flat fee.
  • 40 km included, 15¢ per additional km.
  • Available Monday to Friday only.
  • Max. of 10 consecutive hours. If your trip exceeds this period, it will be fully charged at your regular plan rates.
  • An unbilled period from midnight to 6am is included (one more hour than when regular Value Extra rates apply). This means that, for example, you can pick up the car at 5pm and return it the next day at 9am (16 hours later) without incurring any extra costs.

Other Fees

  • Utility vehicles: 20% surcharge on displayed prices (time + km). The surcharge also applies on Long Distance and Workday rates.
  • Online reservation or modification: free.
  • Reservation or modification by phone: $1.50 per transaction from 8am to 5pm and $2.50 in the evenings.
  • Damage Protection Plan: Default $1 per trip for a $600 Damage Fee in the event of collision or damage (liable or not). Learn more >
  • Family membership: The monthly fee for each additional driver is $5/month, regardless of the Value plan chosen by the family.
  • Taxes not included.

Appendix – Penalties and other fees

Damage Protection Plan

Damage Fee (per event)*Cost per driver
$0$5.25 per month
$300$4.25 per month
$600$1 per trip

*Liable or not.

All monthly Damage Protection Plan options, except for the default ($600 Damage Fee for $1 per trip), are a minimum 12 month commitment. You can avoid these costs by taking advantage of the protection offered by the credit card you use to pay your invoices if it includes collision loss damage insurance. Requires a signed Damage Protection Plan Waiver. If an insurance claim is processed through your credit card, a $75 processing fee applies.

FLEX Unlimited Pass

A different way to use Communauto FLEX vehicles. Just like a bus pass, this exceptional offer lets you take advantage of an unlimited number of FLEX trips of 30 minutes or less for the whole month. Learn more >

PlansPrice of the pass
All plans$75 per month

Trip Calculator

  • Calculator
  • Examples
km

Start

End

Period

Compare rates for the trip

Open

$0.00

Open Plus

$0.00

Value

$0.00

Value Plus

$0.00

Value Extra

$0.00

The amount shown in large text is the price your trip would cost on each plan if you were using a round-trip vehicle. The amount shown as “FLEX” is the price the same trip would cost when using a FLEX vehicle.

Utility vehicles: 20% surcharge on displayed prices (time + km). The surcharge also applies on Long Distance and Workday rates.