Rates

Once you’ve located a FLEX vehicle using our mobile app, you can block it free of charge for up to 30 minutes, giving you time to reach it. You can block the same vehicle one additional time if you do not access it within the first 30 minutes.

A time credit of 20 minutes will be applied for any trip of an hour or less billed at the FLEX vehicle rate if it costs at least $20 (taxes included) to fill up the tank.

In the case of a trip of less than 20 minutes, the maximum credit will be equivalent to the length of the trip.

During winter, a credit of up to 15 minutes is applied to your trip for snow removal. Your billed trip time will begin when you start driving, or 15 minutes after you unlock the vehicle, whichever comes first.

The snow removal credit is applied regardless of the weather. If you use more than one FLEX vehicle in a day, the credit applies to each vehicle used. If you happen to use the same vehicle again during the day, the credit will only apply once.

The goal of this policy is to give you the best value by only charging you for the time you use the vehicle.

This extraordinary perk is exclusive to Open Plus and Value plans members. If cheaper, any trip made with a FLEX vehicle will automatically be charged at the most economical rate between your FLEX rates (43¢/min, $14/hr) compared to the cost of the same trip calculated at the round-trip vehicle price of your Open Plus or Value plan. This comparison will be made no matter the duration of the trip, however a minimum of 4 hours will be charged if round-trip vehicle rates are applied (i.e. $3.20 x 4 = $12.80 on Value Extra plan).

Here is an example, using Value Extra plan rates:

• If you use a FLEX car for 2 hours and drive 20km, you will be charged only $18.60 ($3.20/hour x 4 hours + 29¢/km x 20). The regular FLEX rate would have been $28 ($14/hr x 2).
• The benefit is even greater if you keep the vehicle longer. For example, for 3 hours/20km, the price for the trip remains $18.60, versus $42 ($14/hr x 3).

Try out your own scenarios and see how much you can save with this advantageous feature of the Open Plus and the Value plans.

For trips that require traveling a lot of kilometers, Communauto offers through all Value plans highly advantageous daily and weekly Long Distance rates. This pricing formula also allows you to take advantage of cheaper prices per kilometer than the regular rate provided in your Value plan.

These rates are applied automatically upon completion of the trip. Depending on the total kilometres the best rate offered per plan will be applied.

From October 16 to June 14 (low season):

From June 15 to October 15 (high season):

^*A charge of $10/h applies for each additional hour, the maximum being the cost of an extra day.

Value plans members automatically enjoy the Open Plus plan rates when calculating the trip price if it works out to be cheaper for them.

For example, if you do a quick one-hour round trip to drop someone off and drive 60km, this trip will end up costing you only $19.95 instead of being charged $30.40, $25.60 or $20.60, respectively, depending on whether you are enrolled in the Value, Value Plus or Value Extra plan.

Join as a family to maximize your savings!

All members of a household living at the same address have the option to register together on a single account, to enjoy great savings on their membership fees (offer available for Value plans members only).

Terms

The refundable membership bond for a household is $750. The monthly fee for each additional driver is $5/month, regardless of the plan chosen by the family.

For example, a family of three who chooses to subscribe to the Value Extra plan will have a total monthly invoice of $40 ($30 + $5 + $5) instead of $90 ($30 x 3), saving more than half of regular monthly cost.

Family members under 19 years old are eligible to join.

People under the age of 19 who wish to join Communauto will be able to do so by joining as a co-member if living at the same address as their parent/guardian at the time of registration.

Use a vehicle for the flat rate of $22 per day, with 40km included! This great bargain is exclusive to Value Extra plan members.

Terms

• $22 per day flat fee.
• 40 km included, 29¢ per additional km.
• Available Monday to Friday only.
• Max. of 10 consecutive hours. If your trip exceeds this period, it will be fully charged at your regular plan rates.
• An unbilled period from midnight to 6am is included (one more hour than when regular Value Extra rates apply). This means that, for example, you can pick up the car at 5pm and return it the next day at 9am (16 hours later) without incurring any extra costs.